• Introduction To Keith Rosen
 

Starting Point Business and Sales Directory
Silktide SiteScore for this website


The Top Ten Questions to Ask Yourself about Your Communication

Article Theme: communicating effectively

An article by Keith Rosen about communicating effectively

It's fascinating that the activity which occupies approximately 70% of our waking hours is what we have difficulty with most. The fact is, most of us were never taught how to communicate in a way that produces desired results, so we continue to experience frustration, resistance, conflicts, or breakdowns. Take a look at some of the obstacles that may prevent you from reaching certain objectives during the communication process.

· We want to be heard and listened to but don't always concentrate on the quality of our message or give the gift of our own listening.
· We want to be understood, yet often fail to check if our communication was successful.
· We want acceptance and agreement from others, so much that we often become consumed with having to be right or to prove our point, instead of co-creating a greater outcome together.
· We want some kind of action or response from another person, without letting them know what we really want, or how to achieve it.
· We want to understand the message the other person is communicating to us, yet our ability to listen is tainted by our perceptions of the person speaking or the outcome we are looking to achieve. So, we often pass judgment on the speaker, evaluating the messenger rather than fully accepting the entire message.

Evolving your communication requires taking full responsibility for the outcome of each conversation; not only for what you are saying but also for the message the other person is hearing.

Since we all listen and process information differently, it is crucial to uncover and become sensitized to the other person's style of communication in order to align it with your own.

To strengthen your communication, here are ten questions to ask yourself to determine how effectively you communicate.

1. Am I taking full responsibility for the message being heard by the other person? (Remember, it doesn't matter what you say, it only matters what the other person hears.)
2. Did I respect the other person's point of view? Did I have a reaction to what they were saying that prevented me from listening to their full message?
3. Did the other person feel heard and understood? (Did I acknowledge them?)
4. If I was asking someone to take a specific action, did I make my request clear?
5. Am I speaking in a way the other person can understand? (Am I communicating in a way the other person will listen? (I.e., Speaking in their "language"/communication style.)
6. Am I checking to see if the conversation worked/was successful?
7. Was I communicating openly, without prejudices, expectations and judgment? (Was I focused on having to be right, or have my point of view be accepted?)
8. Did I leave the conversation with some value? (Did I allow the other person to contribute to me?)
9. Did I give the person the gift of my listening?
10. If the outcome of the conversation did not meet my expectations, did I learn what I could improve upon to better communicate with that particular person? (Did I open up a new and greater possibility that I didn't notice before?)

Take your life and career to the next level.

 
Email:

Keith Rosen – Executive Sales Coach, Author and Global Authority on Sales and Leadership

Keith Rosen is fanatical about increasing your sales and helping you achieve what matters most. That's why almost half of the Fortune 1000 Companies and the top companies in six major industries chose Keith’s sales training and management coach training solutions to drive more sales. Keith addresses the specific challenges and objectives unique to your company, then moves beyond traditional training by coaching your salespeople and managers around best practices and best thinking which develops true champions. A globally recognized authority on sales and leadership, Keith is the CEO of Profit Builders, named The Best Sales Training and Coaching Company Worldwide. Keith has written several best sellers on time management, selling, prospecting and leadership coaching, including the widely acclaimed Coaching Salespeople into Sales Champions, winner of Five International Best Book Awards. Often featured in the media, Inc. magazine and Fast Company named Keith one of the five most influential executive coaches.

To speak with Keith about personalized, one to one or team sales coaching and executive coaching, or his award winning sales training or management coach training programs, call 516-771-1444  or  e-mail info(at)ProfitBuilders.com.

Subscribe to his newsletter, The Winners Path here. Find more sales and management coach training videos and podcasts on www.ProfitBuilders.com.

This article about communicating effectively presented by Profitbuilders.com